MONTANA MERC

Medical Emergency Response Command

This emergency coordination system requires a desktop or laptop computer with a minimum screen width of 1280 pixels.

The MERC dashboard is designed for emergency dispatchers, hospital coordinators, and medical professionals who need access to real-time facility status, patient transport coordination, and route optimization across Montana's 64 hospitals.

MONTANA MERC

Medical Emergency Response Command

EMR Gateway connection interrupted. Attempting to reconnect...

System Overview

Critical Beds

Available Units

Pending MD Auth

Avg Response

Transports (7)

Incidents (0)

TR-2024-1142

45M • Multi-trauma (vehicle) • Whitefish

12m

TR-2024-1143

8F • Respiratory distress • Browning

PENDING

TR-2024-1144

67F • Cardiac STEMI • Miles City

45m AIR

TR-2024-1145

34M • Orthopedic • Helena

1h 20m

TR-2024-1146

55M • GI bleeding (stable) • Havre

2h 10m

TR-2024-1147

71M • Stroke protocol • Bozeman

35m

TR-2024-1148

28M • Mental health crisis • Ronan

PENDING

24-Hour Metrics

Total Transports 47

Air Transports 12

Avg Decision Time 2.3 min

System Uptime 99.98%

Live Map Stats

Facilities Online 47/56

Active Incidents 6

Air Assets 4/7

Weather Alerts 3 Active

Level 1-2

Level 3-4

Critical Access

Billings Clinic Hospital

Full Capacity

✓ ED: 12 beds

✓ OR: 4 ready

⚠ ICU: 2 beds

✓ CT/MRI

✓ Neuro

✓ Peds Trauma

ACTIVE TRANSPORTS TO THIS FACILITY

St. Vincent Healthcare

Accepting All

✓ ED: 8 beds

✓ OR: 3 ready

✓ ICU: 5 beds

✓ CT/MRI

⚠ Cardiac: 1hr

✓ Burn Unit

ACTIVE TRANSPORTS TO THIS FACILITY

Benefis Health System

Limited Blood

✓ ED: 10 beds

✓ OR: 3 ready

✓ ICU: 4 beds

✓ CT/MRI

✓ Surgery

⚠ Blood: Low

ACTIVE TRANSPORTS TO THIS FACILITY

Providence St. Patrick Hospital

Accepting All

✓ ED: 10 beds

✓ OR: 2 ready

✓ ICU: 6 beds

✓ CT/MRI

✓ Surgery

✓ Neuro

ACTIVE TRANSPORTS TO THIS FACILITY

Weather Impacts

Winter Storm Warning ❄️

Glacier County - Active until 18:00 MST

Air Transport Grounded

Ground Delay +45 min

Visibility < 1/4 mile

I-90 Chain Requirements 🚧

Lookout Pass - Eastbound traffic

Ground Delay +20 min

High Winds 💨

Eastern Montana plains

Wind Speed 35 mph, gusts 45

Helicopter Ops Limited

Road Closures 🚧

US-2 near Browning

Status Closed

Detour +60 min

Fog Advisory 🌫️

Yellowstone River Valley

Visibility < 1/2 mile

Ground Delay +15 min

TRANSPORT ID

TR-2024-1143

Patient 8F Pediatric

Chief Complaint Resp Distress

Vitals Critical

Origin Browning IHS

Air Transport Authorization Required

Compressed Satellite Message (160 chars)


                            PED-CRIT|8F|RESP|O2:84|HR:140|RR:45|WHEEZ+|REQ-AIR-URG|GPS:48.5,-112.8|ETA-GROUND:90M|BILLINGS-PEDS

Requesting EMS Unit

Current Location

Destination Facility

Transport Mode

⚠️ MD Authorization Required
Air transport requires physician authorization before dispatch.

Clinical Notes

MERC Dashboard v2.3.0

Medical Emergency Response Command System

System Status

🟢 OPERATIONAL

Uptime

99.98%

New to Montana MERC? Learn the system in 2 minutes

Latest Release (v2.3.0 - October 2025)

🚨 Critical System Alerts - Undismissable statewide alerts for road closures, weather emergencies, and operational conditions
🔔 Redesigned Notification Center - Separate critical alerts from user notifications with collapsible sections
📊 PostHog Analytics Integration - Comprehensive event tracking and user behavior insights
🗺️ Verified Hospital Coordinates - GPS-accurate locations for all 64 Montana designated trauma facilities
📍 Official Facility Registry - MTDesignatedFacilityListNov2024 compliance with proper facility names and designations
🎨 Yellow Glow Animations - Dramatic visual alerts for new transports and weather updates
🌙 Enhanced Dark Mode - Improved contrast and accessibility across all components
⚡ Demo Mode Improvements - Realistic critical alert simulation for stakeholder demonstrations

Core Features

🏥 Complete Montana hospital network (64 facilities) with real-time status
📡 EMR/EHR gateway integration (Epic, Cerner, Meditech, VA CPRS, Thrive)
🚁 Transport coordination with satellite messaging
🌨️ Real-time weather radar with RainViewer integration
🗺️ Advanced route optimization and terrain analysis
🔍 Universal search across transports, facilities, and EMR records
🔒 HIPAA-compliant data security

Developed at Montana State University
Biomedical Innovation for Research and Development Hub (BioReD)
Released: October 2025

EMR/EHR Gateway Status

Real-time integration with Montana healthcare facility electronic medical records systems

Epic Systems (18 facilities) 🟢 CONNECTED

Cerner (14 facilities) 🟢 CONNECTED

Meditech (22 facilities) 🟢 CONNECTED

Thrive (Evident) (6 facilities) 🟢 CONNECTED

VA CPRS (4 IHS facilities) 🟢 CONNECTED

✓ Gateway Operational • Last sync: 2 seconds ago • Latency: 47ms avg

Demo Mode: Simulate live events - new transports, weather updates, facility status changes, and system alerts

Technical Specifications

Facilities: 64 hospitals

Coverage: Statewide

Map Engine: Leaflet 1.9.4

Update Frequency: 30s

Response Time: <2s avg

EMR Connectors: 5 systems

👤

Dr. Susan Lewis

Emergency Medicine Physician

ACTIVE MEDICAL DIRECTOR

Account Information

Username:

susan.lewis@montanamerc.gov

Employee ID:

MERC-2024-0891

Role:

Medical Director / System Administrator

Clearance Level:

Level 4 - Full Access (HIPAA Authorized)

Facility:

Montana MERC Coordination Center, Helena

Department:

Emergency Medical Services

Security & Compliance

Last Login:

Today at 7:42 AM MST (10.15.89.22)

MFA Status:

✓ Enabled (SMS + Authenticator App)

HIPAA Training:

✓ Current (Expires: Jan 15, 2026)

Background Check:

✓ Verified (Annual: March 2025)

Session Timeout:

15 minutes idle / 8 hours maximum

Recent Activity Audit Log

                            2025-10-15 10:57:32 - Viewed facility: Kalispell Regional
                        
                            2025-10-15 10:54:18 - Opened transport: TR-2024-1143
                        
                            2025-10-15 10:51:05 - Searched: "glasgow"
                        
                            2025-10-15 10:48:22 - Viewed critical beds modal
                        
                            2025-10-15 10:45:11 - Accessed response time analytics
                        
                            2025-10-15 07:42:08 - LOGIN SUCCESS from 10.15.89.22

MONTANA MERC

Medical Emergency Response Command

MONTANA MERC

Welcome to Montana MERC

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MONTANA MERC

Medical Emergency Response Command

Patient Transport Details

Air Transport Authorization Required

Incident Details

Incident Information

Montana MERC System Information

MERC Dashboard v2.3.0

Latest Release (v2.3.0 - October 2025)

Core Features

EMR/EHR Gateway Status

Technical Specifications

Montana Weather & Transport Impacts

Transport Impact Analysis

Create New Incident

Notification Center

Request Patient Transport

Patient Information

Transport Details

Facility Status

Department Status

Specialty Services

Active Transports to This Facility

Search MERC System

Critical Bed Capacity Alerts

Available Transport Units

Pending Physician Authorizations

Response Time Analytics

User Profile & Security

Account Information

Security & Compliance

Recent Activity Audit Log

Support & Help

Quick Support Request

MONTANA MERC

Welcome to Montana MERC

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